– Meeting point as agreed at the time of booking.
– Please inform the teacher in advance of any allergies, impairments or other conditions.
– Dress appropriately for the weather, ski or sunglasses, put on lotion if necessary.
– Please be punctual
– Helmet compulsory for children up to 18 years.
– Ski pass for children (except for beginners). Children up to 8 years of age receive a free ticket at the ski pass office, provided that one parent purchases the ski pass for the same period. Provided the student can already ski on the slopes and use the lifts, a ski pass/points card is required. You don’t need a ski pass for your first attempts at skiing.
– If you have any questions or uncertainties, we are of course available for you.

– Day 1: a quarter of an hour before the start of the course – meeting point at the practice slope – grouping according to performance and language.
– Ski pass for children (except for beginners). Children up to 8 years of age receive a free ticket at the ski pass office, provided that one parent purchases the ski pass for the same period. Provided the student can already ski on the slopes and use the lifts, a ski pass/points card is required. You don’t need a ski pass for your first attempts at skiing.
– for security reasons, please leave a telephone number.
– Please inform the teacher in advance of any allergies, impairments or other conditions.
– Dress appropriately for the weather, ski or sunglasses, put on lotion if necessary.
– Please be punctual
– In case of non-participation, notify the office, indicating the accompanying teacher.
– Helmet compulsory for children up to 18 years.
– If you have any questions or uncertainties, we are of course available for you.

Cancellation, interruption or refunds of booked services:

EARLY CANCELLATION
– In case of cancellation up to 10 days before the start of the lesson, the client will receive a full refund of the deposit or the total amount paid, minus an administration fee of 10,00€.
– In the event of cancellation up to 2 days before the start of the lesson, the client will receive a refund of 50% of their deposit or the total amount paid, minus a €10.00 administration fee.
– In the event of cancellation within 48 hours of the start of the lesson, the client will not receive a refund of their deposit or the total amount paid.

CANCELLATION IN CASE OF FORCE MAJEURE
– In case of force majeure (e.g. illness, covid- 19 infection, accident, border closure) the booked lessons can be cancelled and the client will receive a full refund (minus 10,00€ administration fee) for the services not enjoyed. In case of illness, covid- 19 eral infection and accidents, the client is obliged to present a medical certificate from the local or tourist doctor.
– In principle, our instructors teach in all weathers and booked lessons can only be cancelled if the cable cars stop operating or the instructor does not consider it possible to continue with the lesson. In this case, 100% of the hours not enjoyed will be refunded, minus a €10.00 administration fee.

CANCELLATION/ POSTPONEMENT OF BOOKED SERVICES ON SITE
– Paid hours can only be postponed with the permission of the Director.
– The paid lessons can be postponed free of charge within 24 hours before the start of the lesson. However, the ski school reserves the right to book a different time.
– If the paid lessons are cancelled within 24 hours before the start of the lesson without a valid reason, the client will only receive a refund (minus 10.00 administration fee) if the lesson is resold.
– The invoice for the refund concerning group courses will be made according to the price list of the ski school. à Balanced final amount, minus the course days attended.
– If there are less than six participants, the ski school reserves the right to change the weekly programme.